I’m not kidding, I really do. Whether you are a regular client that I see in the salon or one of our online T’eez shoppers from around the country or just a reader of my posts. I’m thankful for you and you mean a lot to me. If you come into the salon you probably know I’m not one to touch base with everyone. I promise I’m not being aloof. I do care and I see you. I’m not a natural schmoozer in one on one situations with people I don’t know. It’s a flaw in this business, I know. I’m actually more at ease with a roomful, a class or an audience. I’m sure there’s a psych professional out there that could tell you how screwed up this probably is.
But that’s why I hired Dylan to run the front desk. He gives more customer service than I’ve ever seen anyone, anywhere give. It’s just the way he is. I take no credit except that I was lucky enough to get him to work for us. I love how he takes care of our clients. He makes my day every time he sets foot in the salon as I know he does for you. I’m thankful for Dylan. (more…)