Thank you. I think you’re neat.

I’m not kidding, I really do.  Whether you are a regular client that I see in the salon or one of our online T’eez shoppers from around the country or just a reader of my posts.  I’m thankful for you and you mean a lot to me.  If you come into the salon you probably know I’m not one to touch base with everyone.  I promise I’m not being aloof.  I do care and I see you.  I’m not a natural schmoozer in one on one situations with people I don’t know.  It’s a flaw in this business, I know.  I’m actually more at ease with a roomful, a class or an audience.   I’m sure there’s a psych professional out there that could tell you how screwed up this probably is.

But that’s why I hired Dylan to run the front desk.  He gives more customer service than I’ve ever seen anyone, anywhere give.  It’s just the way he is.  I take no credit except that I was lucky enough to get him to work for us.  I love how he takes care of our clients.  He makes my day every time he sets foot in the salon as I know he does for you.  I’m thankful for Dylan. (more…)

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